0800 Number Launched to Support Group 3 Vaccination Appointments

An 0800 number will be launched today to allow people in Group 3 who haven’t yet received an invitation to have their COVID-19 vaccination to make an appointment.

Jo Gibbs, National Director of the COVID-19 Vaccine and Immunisation Programme, says the 0800 number will provide booking support and vaccination information. Advisors will also answer clinical questions. She says district  health boards are making good progress in sending out invitations to people in Group 3.

“They’ve been contacting people by email, text, phone call and through the post. We do recognise though that there are some people who haven’t yet heard from us, and there are a number of reasons for this.

“If you’re not enrolled with a health provider or have not updated your contact details, or have outdated patient records, then we may not have been able to contact you.

“This new number means that if you’re 65 or over, have an underlying health condition, if you’re disabled, caring for someone who is disabled, or if you’re pregnant, you’re definitely in Group 3 and can book your vaccination from today by calling the COVID Vaccination Healthline on 0800 28 29 26.”

A team of advisors will take calls and will be supported by paramedics and nurses who can answer any clinical questions. Translation services will also be available.

The COVID Vaccination Healthline is open between 8am – 8pm, 7 days a week.

Image credit: United Nations